In-Person Therapy vs Virtual: The Good, The Bad and The Ugly

July 30, 2025

Starting therapy is a huge win, and we want to make sure you have access to the support you deserve. By offering in-person and virtual therapy options, we meet you where you are at by removing possible barriers to service. But which is better: in-person therapy or virtual therapy?

Let’s go over the advantages and challenges of in-person vs virtual therapy so you can make an informed decision:

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Advantages of In-Person Therapy

Personal Connection

In-person therapy can help you connect personally to your therapist. The way they decorate their office, the way they help you ease into your conversation, and even the ability to make shared observations about the room can help build trust. Many people find that it is easier to trust their therapist when they aren’t confined to a small laptop screen.

Body Language

It can be easier for your therapist to read your body language in person, and for you to read theirs. Your position in your chair, how you fidget, and even your breathing can be helpful cues for your therapist to guide your session. In-person therapy may allow your therapist to see more of these cues overall. Seeing your therapist’s body language can also help you feel more comfortable and at ease.

Dedicated Time & Space

Some people like to have dedicated time and space for different activities. If you are a person who gets more work done at the office than when you work from home, you probably understand this. Having a specific place dedicated to your mental wellbeing can help you transition into the mindset of “I’m here to focus on my mental health.”

Fewer Distractions

Your appointment is about you. External distractions like noise at home or interruptions can make it harder to focus. A quiet, dedicated office space helps you stay present during your session.

Challenges of In-Person Therapy

Travel

If you are busy or live far away from your therapist’s office, it can be harder to stay consistent. Travel time, gas, and parking can add extra stress and become barriers to care.

Less Flexibility

Appointments may depend on office hours, room availability, and scheduling constraints, which can make it harder to find times that fit a busy schedule.

You May Feel Self-Conscious

Some people feel uncomfortable being seen entering or leaving a therapy office. While there is no shame in seeking support, virtual options can feel more private if this is a concern.

After-Session Transition

Therapy can bring up strong emotions. Having to leave immediately afterward or travel home may feel overwhelming. Some people prefer the ability to process these emotions at home.

Advantages of Virtual Therapy

Convenience

Virtual therapy removes travel time, making it easier to fit sessions into your day—whether during a lunch break, nap time, or while traveling.

Comfort

You can attend sessions from a familiar, comfortable environment. Whether that’s your couch, your favorite chair, or even outdoors, it can help you feel more relaxed.

Accessibility to Services

Virtual therapy expands your access to different therapists, specialties, and approaches—especially if you live in a smaller or remote community.

Challenges of Virtual Therapy

Technology Hiccups

Internet issues, low battery, or technical glitches can interrupt sessions. Preparing your device and connection ahead of time can help reduce disruptions.

Privacy

Finding a quiet, private space at home can be challenging. Headphones, white noise, or planning your environment ahead of time can help maintain confidentiality.

May Feel Less Connected

Some people find it harder to build connection through a screen. If this happens, discussing it with your therapist can help improve the experience.

Choose What’s Right for You

Now that you know the advantages and challenges of in-person vs virtual therapy, you can choose the option that fits your needs best. Many clients try both.

Click here to book

Still not sure? Talk to one of our Client Care Specialists—we’re here to answer your questions, help you book your next appointment, and match you with the best therapist for you. Contact us here.

Frequently Asked Questions

Why should I choose NuVista Mental Health?

Our assessments are conducted by seasoned psychologists with extensive experience. We focus on personalized insights, unbiased evaluations, and transparent communication with families.

What does the assessment process include?

We use a combination of standardized testing, interviews, behavioural observations, and school collaboration to provide a holistic view of your child’s learning and wellbeing.

How long does it take?

The process usually takes several hours across one or two sessions, plus a detailed feedback meeting with parents. Timelines vary depending on each child’s needs.

What happens if a learning disability or ADHD is identified?

We work with parents, teachers, and school administrators to develop personalized academic support plans and, where needed, recommend targeted interventions.

Are the results confidential?

Yes. All results are treated with strict confidentiality and shared only with those you authorize.

Mental Health Care Near You

NuVista has 22+ locations across 7 provinces, plus virtual care available anywhere in Canada. Whether you’re in a small town or a major city, quality care is within reach.